Deployment
Ascentae deployment services, Mago Room
Mago Room offers customers an Intelligent Meeting Room Hub, with powerful features to provide efficient meetings and enhance collaboration. However, to ensure the solution is deployed effectively, it is important understand the user requirement, the customers environment and have a thorough understanding of the Mago solution and the platform it’s installed onto.
Deployment
A range of services
The Ascentae range of services is designed to ensure your customer gets the best possible experience and gets the benefit of the Mago solution.
On-site and remote configuration / commissioning
End user training
Creation of bespoke user guides
Commissioning Services.
Onsite Commissioning
A tailored approach to commissioning.
Our commissioning services start with gaining an understanding of the customer use case and gathering the required information to ensure Mago Room can be configured correctly.
Our engineers will attend to configure the solution in line with the customer requirements, perform comprehensive tests before providing end user training of up to 45 minutes.
Please note that this service requires an administrator to be available throughout to supervise system reboots and authorise s/w installs/changes.
Please note that this service requires an administrator to be available throughout to supervise system reboots and authorise s/w installs/changes.
REmote commissioning
Remote commissioning.
Our commissioning services start with gaining an understanding of the customer use case and gathering the required information to ensure Mago Room can be configured correctly.
For remote configurations, our engineers will securely access the system; configure the solution in line with the customer requirements and perform comprehensive tests.
Please note that this service requires an administrator to be available throughout to supervise system reboots and authorise s/w installs/changes.
Please note that this service requires an administrator to be available throughout to supervise system reboots and authorise s/w installs/changes.
End User Training
Empower productivity.
Mago Room includes a lot of functionality that empowers users to hold more productive and effect meetings.Our user training sessions are designed to help uses maximise this functionality and gain full benefit of the Mago Room solution.
- Scheduled and instant meetings using multiple UC platforms
- The four ways of sharing data
- System navigation
- Mago Companion App and MagoLink
- Mago Workspace whiteboarding and collaboration
- Single- or double-page quick reference guides
- Comprehensive documentation
- Creation of video asset library
Bespoke user guides
Because Mago Room can be used in a variety of ways, each deployment will be unique. To ensure your users can access the functions you need, Ascentae can create bespoke user guides to give your users easy access to key functions, which are as unique as your Mago configuration
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