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Utelogy

Introducing Utelogy, a secure, underlying software platform that unifies AV and UC estates to reduce friction and operational costs, optimising efficiency and empowering data-driven decisions.

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Reduced MTTR in 60 days due to RMM

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Savings due to self healing automation

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Lower energy cost due to automation

Lower Costs
Unified 360-view of AV/UC Estate
Maximise Uptime
Actionable Quantitative Insights
Supports enterprise-grade security protocols

Lower Costs

  • Reduce friction points and increase operational efficiencies

  • Fewer labour hours

  • Automate high-touch tasks

  • Lower labor rates

  • Use highly skilled labour more judiciously

  • Lower utility costs

  • On/off and power up automation

  • Room environment automation

Unified 360-view of AV/UC Estate

  • Hardware agnostic and universal compatibility

  • Largest library of drivers

  • Customisable “at-a-glance” dashboard

  • Real-time monitoring and logging of device status

  • Asset management

  • Track warranties, licenses, firmware, refresh cycles, power utilisation

Maximise Uptime

  • Fewer Service tickets – lower MTTD and MTTR

  • Room and system automation

  • Self-healing triggers

  • Real-time status alerts

  • Remote control and remediation

Actionable Quantitative Insights

  • Report cost reductions

  • Calculate ROI

  • Extrapolate increased productivity

  • Network performance and call metrics

  • Track and report device usage

  • Track and report room usage

  • Analyse workflows

  • Track and report energy consumption

Supports enterprise-grade security protocols

Utelogy is built on Microsoft Azure and industry-standard services to support enterprise-grade security policies. Authenticate who can access the network—control which devices are configured to access Utelogy and protect data distributed over the network.

  • Utelogy Compliance

    - SOC2 Type 2
    - OWASP active pen tests and vulnerability scans

  • Core Services Certificates & Compliance

    - SOC2 Type 2
    - ISO 27001
    - GDPR
    - ISO
    - HIPPA
    - HITRUST
    - SOC

  • Control who has access to Utelogy

    - OKTA Authentication
    - Rinjdael256 password protection
    - SSO
    - Multi-factor authentication

  • Control device connectivity

    - Supports secure protocols
    - HTTPS
    - TLS

  • Protect telemetry data over the network and at rest

    - AES-256 encryption

Asset Management

Utelogy makes it easy and accessible to manage your entire AV estate under a single pane of glass. Manage all assets on your network, regardless of manufacturer. Gain valuable insights and analytics, view all device metrics, check firmware versions, receive alerts and notifications, and much more.

  • All room and asset information

  • Store room drawings, room plans, diagrams

  • Comprehensive event log

  • Driver metrics, firmware versions, warranty information, etc.

Room Readiness, Automation and Self Healing

Utelogy’s U-Automate feature allows you to schedule automation tests without knowing how to code. With our easy-to-use drag-and-drop script builder, create scripts, schedule tests, and check the health of your entire AV estate. Receive alerts and notifications if there are any issues and view comprehensive test logs.

  • Increase room uptime

  • Reduce cost of support staff

  • Remove the need for manual checks

  • Improved user experience

The future of work

Our channel partners

Our channel partners’ concerns revolve around finding differentiated technologies that will help them create solutions for their customers, designed to solve business and educational challenges. Ascentae recognises these challenges and focuses on identifying hand picked technologies that we believe tackle these questions and more.
Become a partner

Get in touch with Ascentae.