The Ascentae Ltd Privacy Policy.
Ascentae Ltd, (“We” “Us” “Our” “Ours) take Your (“You” “Your” “Yours”) privacy seriously.
We will only ever collect, keep, use or share Your data where You have given Us Your consent, or if We are legally obliged to do so. We ask that You read this Privacy Policy carefully as it contains important information about this processing and Your rights.
This Privacy Policy sets out how We comply with UK and European Union data protection requirements. We are a ‘controller’ for the purposes of the Data Protection Act 2018 and General Data Protection Regulation (EU) 2016/679 (“Data Protection Laws”).
This Privacy Policy applies to personal data collected through this website www.ascentae.com and covers the Ascentae Ltd website.
If you are browsing this website, We will not collect any personal data about you. This website only collects data that you enter into the website, We will use Your information to send You the information You have requested.
How to contact us
If you have any questions about this Privacy Policy, how We handle Your personal data, or want to exercise any of Your rights, please contact:
The Company Secretary via [email protected]
Changes to the Privacy Policy
We keep Our Privacy Policy under regular review and We may amend, in whole or in part, this Privacy Policy from time to time. Any changes will be effective immediately. You should check this Privacy Policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.
What personal data is collected?
Personal data provided by you
Visitors only
We do not collect any sensitive personal data via this website.
We will not sell, distribute, or lease Your personal data to third parties unless We have Your permission or are required by law. We do use services providers who operate this website on Our behalf, and they will process Your personal data as part of the service they offer. We take steps to ensure that these service providers treat Your data in accordance with the Data Protection Laws.
If You give Us information on behalf of someone else, You confirm that the other person has appointed You to act on their behalf and has agreed that You can.
Information you submit
We also collect personal information when You contact Us, for example, if You submit queries to [email protected]
How do We keep your data secure
We strive to implement appropriate technical and organisational measures in order to protect Your personal data against accidental or unlawful destruction, accidental loss or alteration, unauthorised disclosure or access and any other unlawful forms of processing. We aim to ensure that the level of security and the measures adopted to protect Your personal data are appropriate for the risks presented by the nature and use of Your personal data. We follow recognised industry practices for protecting this IT environment and physical facilities.
How long do we store your data
| Enquiries and Complaints data | Up to six years after resolution of the enquiry or complaint. |
Your rights
As set out by the Data Protection Laws, You have a number of rights in respect of Your personal data which are set out below:
- Right to be informed;
- Right to access;
- Right to rectification;
- Right to erasure;
- Right to restrict processing;
- Right to data portability;
- Right to object; and
- Rights related to automated decision making
If You would like to exercise Your rights, please contact Us using the details set out above.
We will respond to any rights that You exercise within one calendar month of receiving Your request, unless the request is particularly complex, in which case We will respond within three months.
Please note that exceptions apply to some of these rights, which We will apply in accordance with the law.
Complaints
If You do not think that We have processed Your data in accordance with this Privacy Policy, You should let Us know as soon as possible and We would look to resolve any complaints You have.
You also have the right to complain to the relevant data protection supervisory body, for example, in the UK, the Information Commissioner’s Office.
Disclaimers
Every effort is made to ensure that the information provided on this website, and in this Privacy Policy, is accurate and up to date, but no legal responsibility is accepted for any errors or omissions contained herein.
We cannot accept liability for the use made by You of the information on this website or in this Privacy Policy, nor do We warrant that the supply of the information will be uninterrupted. All material accessed or downloaded from this website is obtained at Your own risk. It is Your responsibility to use appropriate anti-virus software.
This Privacy Policy applies solely to the data collected by Us, and therefore does not also apply to data collected by third party websites and services that are not under Our control. Furthermore, we cannot be held responsible for the Privacy Policy on third party websites, and We advise users to read these carefully before registering any personal data.
